We can accept bank transfers, demand letters of credit, and payments under $10,000.00 via PayPal, AliPay, or our online store. Payment terms are specified for each product.
Frequently Asked Questions
The estimated delivery time includes production time once the order is finalized, plus vessel transit time. This process generally takes between 4 and 6 weeks, depending on the time specified in the product catalog, the manufacturer, and the destination ports.
The terms and conditions under which the goods are contracted refer to Incoterms CIF or CFR, where the goods are delivered at the port of destination before import, or FOB terms, where logistics are the responsibility of the buyer.
You can track your container on the shipping company's website. Using the container number and the bill of lading number, you can monitor the status of your shipment.
You can track your container on the shipping company's or airline's website, as applicable, using the information contained in the Bill of Lading (BL) or AWL. With these numbers, you can monitor the status of your cargo at all times until it is received at its destination.
If your container arrives damaged and you opted to pay for CIF (Cost, Insurance, and Freight) insurance, after an inspection at origin and another at destination, you can file a claim with the insurance company. It should be noted that commercial quotes or offers do not include maritime cargo insurance unless explicitly requested by the customer.
Yes, we offer discounts for the purchase of more than one container.
